State Farm® Insurance Agent Jae Lee

"I tow my car and I give them invoice but now they are acting because amount is 230$ I talk to there Woman she said I don’t want arguing with you get invoice otherwise they don’t give me a credit this is so stupid because I already give them invoice but they are not accepting and I’m trying to talk with Mrs Lee but she said he is not here or even he can’t do anything I never had problem like this she hang up call go get invoice I’m not worried about 230$ but customer service is to to bad"

"We have been calling since January 23, 2024 for some paperwork. It is now March 7, 2024. I still do not have what I need. Each time I called, the office lady, Eunice, promised to call me back or have someone else return my call. After several weeks of calls, I finally received one call back from a Hannah. I was promised a letter via mail and email. I have not received anything. The last time I called to follow up was 3/4/2024. Again, I was promised a call back. No one returned my call. I tried calling State Farm 800 number. They are also no help. They said that the names Eunice and Hannah are not even registered at this office! What a hot mess. I will be filing a complaint with IDOI if this matter is not resolved in the next week. Update: It’s Yoomi or Eunice. No sure. 2 out of 5 paperwork received as of today, 3/8/2024"

"Very friendly and good customer service"

"Wouldn't get back to me."

"We love our agent at Jae Lee- State Farm! They're very professional and responsive whenever we need them and always go above and beyond to answer questions we have on our account."

"Good place, State Farm always does a great job! ✌🏽"

"The agents are patient and many of them can speak both english and korean"